About Us

Medserv is an Irish company that was established by Cormac Loughrey in 2005 and has rapidly grown to become one of the largest companies specialising in medical billing in Europe.

Our clients include hospital consultants of all specialties, GP's, clinics as well as hospitals. We have clients in all major hospitals throughout Ireland and the UK and we have links with all main health insurers as well as the HSE and NHS.

Medserv team on Christmass office event and the office in North Block, Rockfield Central, Dundrum, Dublin

The Team

As our company has grown, so too has our team. We have assembled a dynamic group from differing backgrounds such as insurance, customer service, accounting and medicine, all of whom bring different strengths to the table.

Our in-house training programme ensures the continuous professional development of all staff members, keeping the team up to date with new technology and new procedures at all times.

Smiling people from Medserv team on company event

Systems

At Medserv we’re very proud of our in-house IT capabilities and custom built systems. We leverage these capabilities to maximise efficiency in all aspects of our business - and yours. This includes electronic links with hospitals and insurers.

mobile phone with app, custom built systems for medical billing

GDPR

Given the sensitive nature of the information we process we have to be sure that we have all the necessary processes and checks in place when it comes to Data Protection and GDPR compliance.

We have been audited by the Data Protection Commission in Ireland and are voluntarily audited to test the robustness of our IT security systems. Protecting the sensitive information we receive is a primary focus for us at all times.

secure computer, data protection

Outstanding Service

Bringing together our highly trained team with our innovative technology allows us to provide our clients with the highest levels of customer service.
We work tirelessly to ensure that client satisfaction is consistently maintained and we are committed to ensuring that we build strong, lasting relationships with all clients.

If you would like more information about Medserv, please contact us today for more information at 1890 222 777 or email sales@medserv.ie

Cormac Loughrey
Cormac Loughrey
Managing Director
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Lisa Hogan
Remote Practice Support Manager
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Kevin Baker
Head of Growth UK & IRL
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Stephen Halpin
Cardiology, Respiratory and Vascular Team Manager
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Tracey Brereton
Client Experience Team Manager
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Cathal Craughwell
Surgical Team Manager
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BIO

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Cormac is an Engineer and MBA from Dublin. Upon graduating from UCD, Cormac began his career in regulated pharmaceutical industries as well as being involved in several start-ups prior to founding Medserv. Cormac’s family are very involved in the clinical side of healthcare, which is where the original concept to provide solutions and efficiencies for medical practitioners came about. An engineer in his thinking, Cormac likes to push himself not only in business but also in his personal time and has completed several marathons and Ironman events both in Ireland and Internationally. Cormac lives in Dublin and when he is not looking for his next race or thinking of new ways to improve his businesses, he spends time with his four young children; Joseph, Pippa, Theo and Patrick.

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Lisa started her career as a Customer Support Agent in one of the largest electricity supply companies in the UK and Ireland. Lisa’s passion for people and understanding of how to match the individual with the process enabled her to successfully manage and develop new teams across varying industries. Having used these skills in managing a medical recruitment team, Lisa had the perfect background and knowledge to take on her next challenge as Remote Practice Support Manager with Medserv. As RPM Manager Lisa's goal is to grow her people as much as it is to grow her department. When Lisa isnt looking after her team and clients she is entertaining her two girls.

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Kevin has been a valued member of the Medserv team for 11 years. He studied History and Classics in UCD and having initially considered becoming a teacher he decided to bring this skill set and love of teaching to the private sector. Kevin enjoys building teams and supporting and developing his staff. Having spent the past 5 years as UK General Manager for Medserv UK, this year, Kevin took up the position of Head of Growth for the UK and Ireland. He is hoping to continue to oversee the ongoing success and development of the UK and Ireland businesses, building on and increasing Medservs well respected and recognised brand in Medical Billing and Practice Management solutions. Kevin has played football all his life and has been coaching underage teams for the past 11 years, all of which have involved his 3 children.

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Having started his career in the patient accounts department of a Dublin hospital in 2009, Stephen then emigrated to Vancouver, Canada in 2014 where he continued his career in healthcare, gaining further experience in international medical billing. Stephen then moved into the wholesale/clothing industry and acquired valuable leadership experience before returning to Ireland. Stephens extensive background in the medical billing field made him an ideal fit for his move to Medserv where he became the Manager of the Cardiology, Respiratory and Vascular team. Outside of the office, Stephen enjoys sports, DIY and travelling.

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Tracey has a BSc in Business Management from Trinity College and has spent all of her career in Client facing roles. Tracey quotes her zest for happy clients and delivering on client expectations has been her biggest professional motivation. For the past 12 years Tracey has been working within the Medical Industry. 10 years managing a business offering Dictation and Speech Recognition solutions to Consultants and Hospitals and the last 2 years as Client Experience Manager at Medserv. Tracey is passionate about excellent Customer Service and ensuring we go above and beyond for our clients. In her free time Tracey love's travelling with her family, reading, listening to music and gardening. When not trying to make her garden grow, Tracey is generally trying to make her 2 children, Kate & Bobby, grow.

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Cathal is a qualified engineer and a registered general nurse. Originally from Galway, he completed his studies in nursing at UCD. Cathal initially dedicated his time to HIV/AIDS projects in Uganda and South Africa, before returning home to Ireland, where he joined Medserv in 2015. Cathal possesses a unique skill set gained from a diverse background in nursing and engineering which enables him to combine healthcare concepts with a technical approach. He has managed two teams in his time at Medserv. The Medical team for 2 years before moving to the Surgical Team in 2020. When not in Medserv, Cathal has a keen interest in urban art and is himself a commissioned street artist whose work can be found throughout Dublin.

Medserv for iPhone and Android available. Download it for free.

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